Privacy policy

Who we are

This website is operated by ELEVEN ELEVEN, a trade name of Athbi Al-Kandari Advertising & Publicity Est., Kuwait (commercial registration 34691).

What we collect

When you use the contact form we receive the details you type: your name, email, phone number (optional), the service you are interested in and your message. We do not use advertising trackers or analytics cookies on this site.

Why we use it

Only to reply to your enquiry and, if you become a client, to deliver our services. We never sell or rent your details.

Where it is stored

Form messages are delivered through our website host (Netlify) and our business email (Microsoft 365). Both use encrypted connections.

How long we keep it

Enquiries are kept for up to 24 months, then deleted, unless you become a client and we need them for our contract or legal obligations.

Your choices

You can ask us to show, correct or delete your details at any time by emailing nora@elevenelevenkw.com.

Cookies

The public website does not set cookies. A single security cookie is used only on the private admin page by our team.